Singtel Online Gifts is a one-stop shop for your favourite online gifts. You can easily purchase any available online gifts and charge it to your Singtel mobile bill or pay with Singtel Dash.
How does Singtel Online Gifts shop work?
All of the items purchased in Singtel Online Gifts are all digital. It comes with a code that you can receive via email (if you are buying it for yourself) or your recipient (if you’re gifting it). Instructions are all provided in the email for easy usage.
What is the payment method available?
There are 2 payment method available, which is Singtel Mobile Bill (if you are Singtel Postpaid customer), and Dash (which is applicable for all customer who have a Dash account).
When will my gift code be delivered to my recipient?
It will usually be sent immediately, however, in some cases, this may take up to 24 hours.
Can I buy multiple gift codes in one transaction?
No, you can only buy one gift code per transaction. You may make repeat purchases but monthly transaction limit of S$ 200 will be apply if you purchase using Singtel Mobile Bill. Alternatively, you can also pay with Dash without any limit, as long as there are sufficient credit in your Dash account.
I did not receive the email from Singtel Online Gifts with my code. What should I do?
We recommend that you check your spam folder or else please call Singtel Hotline number at 1688 for iTunes Gift Card. For other gift cards please contact Wogi at firstname.lastname@example.org
How will the charging look like on my bill?
It will appear under “Bill on Behalf Goods / Services” section in your mobile bill. If you are purchasing through Dash, you will be able to check the transaction at the “History Tab” and it will be listed as “iTunes Gift Card” for iTunes purchases or “Singtel Online Gifts” for non iTunes purchases
What is the monthly limit for purchase for a customer?
The monthly limit for purchase is $200 for a Singtel Mobile Number. This limit can’t be altered by Customer or call centre under any circumstances There is no monthly limit for Dash users.
Can I choose to receive physical copy instead of digital copy?
No, all purchases at Singtel Online gifts are delivered digitally.
Can I send a gift code to myself?
Definitely yes! You can choose “Buy for Yourself” if you intend to buy for your own personal usage.
Do I need to create an account for me to buy at Singtel Online Gifts?
No, what you need is just your mobile number and email address to use this service. However, if you would want to purchase using Dash, you will need to have a Dash account with sufficient funds inside.
Can I request for a refund?
All redeemed and activated gift cards are not allowed for a refund, for more information please contact the necessary Merchant.
I am a Singtel Prepaid customer, can I use this service?
If you are a Dash users, you can use the service by paying through your Dash account
I have a problem redeeming my gift card, what should I do?